MTN Access Yello Account
MTN in partnership with Access Bank Plc has introduced a new financial service called the Access Yello Account (AYA) formerly known as the Diamond Yello Account (DYA).
The Access Yello Account (AYA) offers customers a safe and easy means of opening and operating a full bank account from the convenience of their MTN Mobile phone, without the hassles of tedious documentation requirements (all registered MTN customers are automatically eligible) or the difficulty of finding or getting to bank branches, as the product is easily accessible through our network of Agents.
With the Access Yello Account customers enjoy;
To open an account in just a few seconds simply dial *710# and select your PIN.
To Deposit Cash into your Access Yello Account
Visit any Access Yello Account agent
Tell the agent how much you wish to deposit into your Access Yello Account
Hand over cash to the agent.
Give the agent your AYA NUBAN Account number
The agent will credit your account with the amount you have handed over to him for
You will receive a text message that your account has been funded with the amount you wish to deposit into your account.
Check your account balance to confirm the money has entered your account
To View Your NUBAN Account Number
Dial *710#
Select Bank Services by typing 1 and send
From the displayed screen Select manage Account by typing 6 and send
To view your NUBAN Account Number type 2 and send
Your Access Yello NUBAN Account Number will be displayed.
To check your account Balance
Dial *710#
Select Bank Services by typing 1 and send
From the displayed screen type 2 and send to check your account balance.
Enter your account PIN
Account balance information will be displayed.
To buy MTN Airtime
Dial *710#
Select MTN Service by typing 2 and send
From the displayed screen, type 1 to recharge your phone or type 2 to recharge for others and send.
Enter the amount of Airtime you wish to buy
Enter the beneficiary's mobile number (no entry is required if your own mobile phone is the beneficiary)
Repeat the mobile number entered in step 5 above
Confirm the details supplied
Enter your Account PIN
You will receive a message on your phone confirming the completion of the transaction.
To Transfer Money – Yello Account to Yello Account
Dial *710#
Select Bank Services by typing 1 and send.
Options 1,2,3 will be displayed
Select Transfer Money by typing 1 and send.
Select Account to Account by typing 1 and send.
Enter receiver's NUBAN Account number
Repeat the NUBAN Account number
Enter the amount you wish to send
Enter a reference, e.g. "Gift from Peter" (optional)
Confirm the details supplied
Enter your Account PIN
You will receive a message on your phone confirming the completion of the transaction
To Transfer Money to Unbanked subscribers (Voucher Generation) (Non-MTN recipient)
Dial *710#
Select Bank Service by typing 1 and send.
Options 1,2,3 will be displayed
Select Transfer Money by typing 1 and send.
Select send to unbanked by typing 3 and send.
From the display screen,
Enter the recipient's mobile number
Repeat the mobile number
Enter the amount you wish to send
Enter reference
Select a four-digit secret code
Repeat the secret code
Confirm the details supplied
Enter your Account PIN
You will receive an SMS containing the secret code and a Token (a randomly generated twelve-digit number)
Pass on the Token and the secret code to the receiver. Thereafter, the receiver goes to a Mobile Money Agent to cash out the money.
To Withdraw Cash from your Access Yello Account
Visit any Access Yello Account agent
Tell the agent how much you wish to cash-out
Follow the other instruction to withdraw the amount from an agent.
Await a confirmation prompt from the system (sent by the agent to your phone) to approve cash withdrawal
Proceed to approve cash withdrawal once confirmation prompt is received.
From your Phone dial *710#
Options 1,2,3 will be displayed
From the display screen select Bank Service by typing 1
Select Cash Withdrawal by typing 3 and send.
Select from Agent by typing 1 and send
View the transaction pending approval from the list
Select Approved by typing 1 and send to approve cash withdrawal
Enter your account PIN
You will receive a message confirming the success of the cash-out along with your remaining balance after the transaction.
Receive the cash from the agent
The Access Yello Account (AYA) offers customers a safe and easy means of opening and operating a full bank account from the convenience of their MTN Mobile phone, without the hassles of tedious documentation requirements (all registered MTN customers are automatically eligible) or the difficulty of finding or getting to bank branches, as the product is easily accessible through our network of Agents.
With the Access Yello Account customers enjoy;
- The convenience of opening a full bank account without the need to visit a bank branch to fill forms or provide any documentation.
- The ability to send and receive money to and from any bank account in Nigeria and also to non-account holders.
- Easy access to bank services through our network of Agents for deposits and withdrawals.
- Enjoy Loyalty points for carrying out transactions on your account
- Earn interest payments on account balances
- Go-cashless with a safe and secure means to buy airtime and pay for goods and services
To open an account in just a few seconds simply dial *710# and select your PIN.
To Deposit Cash into your Access Yello Account
Visit any Access Yello Account agent
Tell the agent how much you wish to deposit into your Access Yello Account
Hand over cash to the agent.
Give the agent your AYA NUBAN Account number
The agent will credit your account with the amount you have handed over to him for
You will receive a text message that your account has been funded with the amount you wish to deposit into your account.
Check your account balance to confirm the money has entered your account
To View Your NUBAN Account Number
Dial *710#
Select Bank Services by typing 1 and send
From the displayed screen Select manage Account by typing 6 and send
To view your NUBAN Account Number type 2 and send
Your Access Yello NUBAN Account Number will be displayed.
To check your account Balance
Dial *710#
Select Bank Services by typing 1 and send
From the displayed screen type 2 and send to check your account balance.
Enter your account PIN
Account balance information will be displayed.
To buy MTN Airtime
Dial *710#
Select MTN Service by typing 2 and send
From the displayed screen, type 1 to recharge your phone or type 2 to recharge for others and send.
Enter the amount of Airtime you wish to buy
Enter the beneficiary's mobile number (no entry is required if your own mobile phone is the beneficiary)
Repeat the mobile number entered in step 5 above
Confirm the details supplied
Enter your Account PIN
You will receive a message on your phone confirming the completion of the transaction.
To Transfer Money – Yello Account to Yello Account
Dial *710#
Select Bank Services by typing 1 and send.
Options 1,2,3 will be displayed
Select Transfer Money by typing 1 and send.
Select Account to Account by typing 1 and send.
Enter receiver's NUBAN Account number
Repeat the NUBAN Account number
Enter the amount you wish to send
Enter a reference, e.g. "Gift from Peter" (optional)
Confirm the details supplied
Enter your Account PIN
You will receive a message on your phone confirming the completion of the transaction
To Transfer Money to Unbanked subscribers (Voucher Generation) (Non-MTN recipient)
Dial *710#
Select Bank Service by typing 1 and send.
Options 1,2,3 will be displayed
Select Transfer Money by typing 1 and send.
Select send to unbanked by typing 3 and send.
From the display screen,
Enter the recipient's mobile number
Repeat the mobile number
Enter the amount you wish to send
Enter reference
Select a four-digit secret code
Repeat the secret code
Confirm the details supplied
Enter your Account PIN
You will receive an SMS containing the secret code and a Token (a randomly generated twelve-digit number)
Pass on the Token and the secret code to the receiver. Thereafter, the receiver goes to a Mobile Money Agent to cash out the money.
To Withdraw Cash from your Access Yello Account
Visit any Access Yello Account agent
Tell the agent how much you wish to cash-out
Follow the other instruction to withdraw the amount from an agent.
Await a confirmation prompt from the system (sent by the agent to your phone) to approve cash withdrawal
Proceed to approve cash withdrawal once confirmation prompt is received.
From your Phone dial *710#
Options 1,2,3 will be displayed
From the display screen select Bank Service by typing 1
Select Cash Withdrawal by typing 3 and send.
Select from Agent by typing 1 and send
View the transaction pending approval from the list
Select Approved by typing 1 and send to approve cash withdrawal
Enter your account PIN
You will receive a message confirming the success of the cash-out along with your remaining balance after the transaction.
Receive the cash from the agent
To View Your Account Statement
Dial *710#
Select Bank Services by typing 1 and send
From the display screen,
BALANCE ENQUIRY: *710*556*PIN#
AIRTIME TOP-UP: *710*555*PHONE NUMBER*AMOUNT*PIN#
BANK TO BANK TRANSFER: *710*777*ACCOUNT NO* AMOUNT*PIN#
Y’ELLO TO Y’ELLO TRANSFER: *710*710*AMOUNT*PIN#
AYA HELPDESK – 07003000000(For Customers) & 182(For AYA Agents)
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