MTN Products And Services

How To retain Your Number With The MTN Keep My Number Service


HOW TO ACTIVATE MTN KEEP MY NUMBER SERVICE AND RETAIN YOUR LINE

MTN Keep My Number Service

MTN Keep My Number (KMN) is a special service that allows MTN prepaid customers to retain their numbers in the event that they travel out of the country or stay inactive/dormant for more than 180days.

Once a customer subscribes to this service his number will be stored in a special list so whenever MTNN conducts a mass disconnection and recycling of numbers, these subscribed numbers will be excluded from the disconnection list.


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Who can subscribe for MTN Keep My Number?

Not all service class are eligible for Keep My Number Service activation. Kindly click here to view the list of eligible service class when activating Keep My Number services.


Can I auto-renew my subscription?

Auto-renewal service is available to allow service renew after expiration once the Customer is having sufficient credit on his line.


Why should I subscribe to the MTN Keep My Number service?
  1. To avoid your MTN number being disconnected or re-cycled.
  2. To save you the cost of reprinting business cards and updating websites when your number gets disconnected and recycled. 
  3. You will have your number reserved irrespective of how long you stay out of the Country. 
  4. You get to avoid high roaming charges while trying to keep your SIM active.
In the event that your subscription expires and you do not re-subscribe again, your number will be disconnected and recycled.

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How to subscribe

1 Year Validity

Cost: N511.90

SMS Command: KMN1 to 36500

USSD: *365*1#


2 Years Validity

Cost: N819.05

SMS Command: KMN2 to 36500

USSD: *365*2#



3 Years Validity

Cost: N1228.57

SMS Command: KMN3 to 36500

USSD: *365*3#



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