What Is MTN Chatbot - Zigi

 

MTN Zigi

MTN Chatbot known as “Zigi’ is now Live. Zigi is MTN’s all-new digital personal assistant that can answer questions, assist customers with products and services activation and also give information on products and services.

This is to ensure personalized customer engagement anytime, anywhere, while also providing information about MTN products and services. 

For now, Customers can do the following,

1.      Check the balance

2.      Recharge via voucher

3.      Get detailed information on MTN products and services (MTN FAQs).

4.      Option to chat with a live agent.

Other services listed below will be coming soon;  

1.      Card payment

2.      Data bundles

3.      Personalized offers on MTN4Me

4.      Airtime loan

Customers  can chat with Zigi on Telegram, Facebook Messenger and WhatsApp using the details below;

 

Telegram	https://t.me/MTNOnlineBot
Facebook Messenger	https://m.me/MTNLoaded
WhatsApp	+234 903 300 0001

 

Attached is the FAQ for more information and quick reference, download