How To Personalize Your Tune with MTN MyTunez Service

Personalize Your Tune with MTN MyTunez Service

MTN MyTunez is a unique extension of Callertunez which enables a subscriber’s name exists as a Callertune. Subscribers can text his/her name to the Service code 441 and receive a corresponding Call relating to their names in different genres of music.

How many categories of MyTunez is available?

There are six categories of MyTunez available on the service. They are;

Traditional
Juju
Hip hop
Freestyle
Inspirational
Professional.

How Do I subscribe to MyTunez Service?

To subscribe to MyTune, you will text your name to 441 to get the corresponding Call with the MyTunez available on the platform. You can pre-listen and download the MyTune following the Call to action voice flow.

How much does MTN MyTunez and Tune Download cost?

There are MyTune plans available for customers to choose from.

Subscription/Tune download plan	Days	Price Naira
Weekly tune download	7days	20
Monthly tune download	30days	50

What happens after I send the download request via SMS?

Once you send your name to the shortcode 441, you will receive a voice call from 441 to pre-listen the MyTunez at no cost, while listening you can take the action to download the MyTune directly following the voice flow.

You can also present a MyTune to your friend following the voice call to action. The voice flow will prompt you to input the phone number you wish to present the tune to. After you input, you will receive a message of the successful or unsuccessful MyTune presented. You will be charged for the tune presentation. If the phone number you presented MyTune to is a non Callertunez subscriber, you will also be charged for the first-time service subscription on behalf of the recipient. The charges are non-refundable.

What are the channels that I can access MyTunez?

You can access MTN MyTunez through the following channels:

SMS - texting the tune code to 441
Key Copy – copying a customer’s tune upon calling a customer with the MyTunez
USSD (dial *447# or dial *123*5*6#)
WEB Portal (http://callertunez.mtnonline.com)
WAP Portal (callertunewap.mtnonline.com)
Facebook APP
Callertunez APP
IVR
Music Plus APP

What if my name is not available on the platform?

When the MyTune is unavailable, you get notified via SMS that the MyTune will be made available within 72hours.

When I download the tune, do I own them forever?

No, each tune has its own validity period, 7 days or 30 days.

I want to give a friend a gift from MyTunez. How do I send her the song?

You can do the following:

Text “present tune code phone number” to 441
Text your friend’s name to 441, pick the outbound call from 441 afterwards to pre-listen to the tunes.
Follow the instruction to gift the tune.’ enter the recipients’ number, select the tune to present and send.

How Do I unsubscribe from the Service?

To unsubscribe from the service, you can do either of the following: