Automate Your Airtime Refill With MTN Auto TopUp

 

MTN Auto TopUp

Ever found manual airtime purchase inconveniencing? If yes, then the MTN Auto TopUp is for you. 

MTN Auto TopUp is a service that automatically recharges your line when your airtime balance falls below a predefined threshold. It allows customers to set up automatic airtime recharge as soon as the airtime gets below a specified threshold and terminated after the set maximum airtime has been received.

MTN AutoTopUp seeks to save the subscribers the inconvenience or hassle of manual purchase of airtime each time they run out of airtime or data. Airtime purchase need not be a manual or tedious process, it can be 100% automated such that once a subscriber’s airtime is running low, they are automatically topped up.

MTN Auto TopUp enables the Prepaid Customer to automate their need for constant recharge of airtime by either opt-in for automatic airtime recharge or scheduled airtime recharge. MTN postpaid subscribers with Autotopup, are able to schedule airtime for settling their postpaid bills at a specified day and time in a month.

To signup on MTN AutoTopUp visit the Web App portal (skip add after 5 seconds and allow notification).

The web portal has the feature to Schedule Airtime and Instant Airtime Recharge.

Why MTN Auto TopUP

1. It is faster, easier, and enables customers to monitor their airtime recharge expenditure.
2. MTN Auto TopUp saves time and curbs the possibility of losing airtime
3. Customers can show love to their family and friends by setting up profiles that match their individual needs.
4. It helps to manage customers spending by allowing them to set daily, weekly, or monthly maximum recharge limit

Sign Up Process

To signup on MTN Auto TopUp, the user should take the following steps:

1. Launch the web browser
2. Navigate to the web portal at https://bit.ly/35pAHj0
3. On the home page click on the Sign-Up or Get Started button
4. Enter a Phone number, a check is done to confirm if the number is active on the MTN Network
5. A six-digit OTP valid for some minutes is sent to the MTN's number if the above condition is true
6. The user is prompted to enter the OTP on the UI
7. The backend retrieves the customer details and prefills some data on the user Interface: Full Name, Email address (optional), customer type (Prepaid or Postpaid)
8. f the user data cannot be retrieved, the user is prompted to enter all required information such as Full Name, (must be an MTN number), Email Address (Optional), Selects customer Type (Postpaid or Prepaid)
9. Enter Password
10. Accept Terms & Condition
11. Click on the SIGNUP button to create an account

Customer Types

The portal has 2 categories of subscribers in mind: Prepaid Subscribers and Postpaid Subscribers.

Prepaid Customer

The prepaid customer is one who requires a constant recharge of airtime. The core value of the solution aims to automate this need for a constant recharge of airtime. The subscriber could either opt-in for automatic airtime recharge or scheduled airtime recharge.

Postpaid Customer

The difference between the postpaid and prepaid subscribers is in their billing process. The former pays its bill on a monthly cycle while the latter pays its bill upfront. With the Auto TopUp, MTN postpaid subscribers are able to schedule airtime for settling their postpaid bills at a specified day and time in a month.

Automatic Recharge

This is the feature that allows a user to set up an automatic recharge plan so that they never run out of airtime. 

To Set up Auto Recharge, the user follows these steps:

1. Click the Auto recharge menu on the dashboard or the navigation menu
2. Select Phone Number (Self, Beneficiary, or Other) to recharge.
3. Enter Amount: This is the specific amount to credit the user when a threshold airtime balance is reached.
4. Enter Threshold: This is the minimum amount the user's account balance gets to before the system triggers an Auto Recharge.
5. Enter Limit: This is the maximum amount of recharge that cannot be exceeded within a period of time.
6. Enter Cycle: This is the predefined time period for the user's recharge limit. It is Daily, Weekly, or Monthly.
7. Click on Proceed

Schedule Recharge

MTN Auto TopUp subscribers do not need to worry about running low on airtime or data. The schedule recharge feature enables the user to schedule recharge for self or beneficiary. A schedule can be a single schedule or a bulk schedule.

To Set up Schedule Recharge, the user follows these steps:

1. Click the Schedule recharge menu on the dashboard or the navigation menu
2. Click the Add new button to schedule for a beneficiary or self
3. Select Phone Number (Self, Beneficiary, ) to recharge.
4. The beneficiary name is fetched automatically or entered manually.
5. Select top up type (Data or Airtime)
6. Select Frequency options - One-off, Daily, Weekly, and Monthly
7. Enter Amount
8. Click proceed to schedule airtime top-up

Card Activation

To get fully onboarded on MTN AutoTopUp and be able to enjoy the automatic recharge feature, the user is expected to set up a payment profile.

Subscribers need to add their debit cards once and our secure payment gateway provider will automatically debit the customer's card whenever there is a need to provide airtime to the customer. 

The portal currently supports local Nigerian debit cards provided by MasterCard, Visa & Verve.

To add a debit card, the user follows the steps outline below:

1. Click Payment on the navigation menu
2. Click the Add card menu
3. Enter card details
4. A token of NGN50 is deducted from the subscriber's card balance and refunded as airtime
5. Card is successfully added